Frequently Asked Questions
Every question we are asked often, in one page.
Booking
No — the website has no cart or checkout by design. Booking happens in the app, or by phone in our pilot cities.
Two to three days for an ordinary date. For Akshaya Tritiya or the Navratri mornings, two to three weeks.
Yes. Request him by name on the app; if he is not free you are shown pandits of the same language and tradition.
Payments & refunds
After the puja is completed and confirmed by OTP, plus a 24-hour window.
Verification, replacement cover and holding your payment until completion. It is its own line and never inside the dakshina.
Full refund up to 24 hours before. Inside 24 hours, samagri and travel already incurred may be retained — the amount is shown before you confirm.
For pandits
Apply in the app. Verification covers identity, bank, references and a background check.
Weekly settlement after each booking clears its 24-hour completion window.
Yes, without penalty. Repeated late cancellations affect the quality check.
Trust & verification
Each names a specific check. A profile shows the checks it holds and the ones it does not.
No. All contact runs through the app.
Report it in the app, or raise a formal complaint with the grievance officer, who responds within 48 hours.
Payment is released to the pandit only after OTP-verified completion. Replacement support if a pandit cancels.
Book in 2 minutes on the app
Transparent prices, named verified pandits, muhurat-aware slots.
One SMS with the download link. Spam-checked, no marketing messages.
In short
Two things are worth knowing before the rest. A pandit's profile shows the checks he actually holds and, as plainly, the ones he does not: identity, bank account, references, quality, temple authorization and background are six separate checks and are never collapsed into one badge. And a temple's page is a guide written by us — a badge or a seva appears on one only where a signed agreement with that temple is live and unexpired, and nowhere else.
On prices: what is shown is what is charged, and it is shown broken into its parts before payment. The platform fee is a line of its own and is never taken out of the pandit's fee or presented as dakshina. Prices are set per city and per package as rows an operator can edit, so a page never quotes a figure that the booking screen would contradict.
On what this site will not say: no page describes a ritual as producing a worldly result — not a recovery, not a job, not a marriage, not a visa — and nothing implies a guarantee of one. Significance is described as the tradition describes it. That rule is enforced by a lint over every string shipped, which is why you will not find the phrasing anywhere on the site.
