Help Centre
Answers grouped by what you are trying to do.
Booking
No — the website has no cart or checkout by design. Booking happens in the app, or by phone in our pilot cities.
Two to three days for an ordinary date. For Akshaya Tritiya or the Navratri mornings, two to three weeks.
Yes. Request him by name on the app; if he is not free you are shown pandits of the same language and tradition.
Payments & refunds
After the puja is completed and confirmed by OTP, plus a 24-hour window.
Verification, replacement cover and holding your payment until completion. It is its own line and never inside the dakshina.
Full refund up to 24 hours before. Inside 24 hours, samagri and travel already incurred may be retained — the amount is shown before you confirm.
For pandits
Apply in the app. Verification covers identity, bank, references and a background check.
Weekly settlement after each booking clears its 24-hour completion window.
Yes, without penalty. Repeated late cancellations affect the quality check.
Trust & verification
Each names a specific check. A profile shows the checks it holds and the ones it does not.
No. All contact runs through the app.
Report it in the app, or raise a formal complaint with the grievance officer, who responds within 48 hours.
Payment is released to the pandit only after OTP-verified completion. Replacement support if a pandit cancels.
Book in 2 minutes on the app
Transparent prices, named verified pandits, muhurat-aware slots.
One SMS with the download link. Spam-checked, no marketing messages.